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Analyst, Telecommunications Lead

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<h2>Company Overview</h2> <p>By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.</p> <h2>Responsibilities</h2> <ul> <li><p>Plan, evaluate, and/or coordinate the installation of local and/or remote data and voice communications equipment such as terminals, modems, video conferencing units, concentrators, minicomputers, central processing units, facsimiles, and pagers.</p><p> </p></li> <li><p>Design entire networks or portions of networks that include selection of hardware and software packages.</p><p> </p></li> <li><p>Oversee voice network reconfiguration and billing reconciliations.</p><p> </p></li> <li><p>Ensure that all software including network control programs satisfies the communications needs covering both the hardware and software installed.</p><p> </p></li> <li><p>Company expert in the development of standards for carrier service and equipment.</p><p> </p></li> <li><p>Ensure that appropriate network documentation exists, including operational instructions.</p><p> </p></li> <li><p>Provide regulatory monitoring and voice network analysis regarding short-and long-range planning for in-house systems.</p><p> </p></li> <li><p>Provide team leadership to less experienced analysts.</p><p> </p></li> <li><p>May work at various unanticipated clients’ locations throughout the U.S. Telecommuting is permitted.</p></li> </ul> <h2>Required Experience/Qualifications</h2> <ul> <li>Bachelor’s degree or foreign equivalent in Information Technology, Information Systems or related field and five (5) years of experience as Consulting Systems Engineer, VoIP Systems Engineer,  Unified Communications Engineer or related role.</li> <li>In lieu of degree requirement, will accept Two (2) years of experience as a Consulting Systems Engineer, VoIP Systems Engineer, Unified Communications Engineer or related role.</li> <li>Work experience with the following: <ul> <li><p>Five (5) years of experience in Voice Over Internet Protocol (VOIP).</p><p> </p></li> <li><p>Cisco Unified Communications Manager/Call Manager (CUCM) working in Mixed Mode.</p><p> </p></li> <li><p>Cisco Unity Connection (CXN) through SIP and SCCP integrations.</p><p> </p></li> <li><p>Cisco Contact Center Express (UCCX).</p><p> </p></li> <li><p>Cisco Unified IM and Presence (IM&P).</p><p> </p></li> <li><p>Cisco Emergency Responder (CER).</p><p> </p></li> <li><p>Cisco Telepresence Video Communication Server and Expressway (VCS) including Mobile and Remote Access.</p><p> </p></li> <li><p>Cisco Meeting Server (CMS).</p><p> </p></li> <li><p>Cisco Collaboration Suite including H323 / SIP / SCCP.</p><p> </p></li> <li><p>Cisco's IOS operating systems: CUBE/Voice Gateways / Routers / Switches.</p><p> </p></li> <li><p>Cisco Telepresence Management Suite (TMS) including provisioning and maintaining SX20 and SX80 codecs.</p><p> </p></li> <li><p>InformaCast Advanced and Mobile Paging.</p></li> </ul></li> </ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...