EverWell - Senior Product Designer (Remote, New Zealand)

Other Jobs To Apply

No other job posts for this day.

<div><p><span>At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.</span><br><span>We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:</span><span> </span><a href="https://careers.evercommerce.com/us/en" target="_blank" rel="noopener noreferrer"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">https://careers.evercommerce.com/us/en</span></a><br><br><span><b>About The Company</b></span><br><span>Timely and SalonBiz serve over 30,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. Together we make up EverWell, an EverCommerce vertical. Between us, we offer SaaS solutions to customers of varying sizes and stages, serving different customer profiles within the beauty industry. We’re part of the wider EverCommerce ecosystem and exist to simplify and empower the lives of business owners. We’ve got big goals and we’re ready to achieve them.</span></p></div><div><p></p><p><b>This is where <i>you </i>come in!</b></p><p>As a Senior Product Designer at EverWell, you’ll lead end-to-end design across Timely / SalonBiz desktop and mobile products, creating intuitive, user-centred experiences that deliver real customer impact. Partnering closely with Product and Engineering, you’ll solve complex problems, shape product direction, and drive high-quality design outcomes in a fast-paced SaaS environment.</p><p>We’re looking for a strategic, hands-on designer who thrives in ambiguity, advocates for great UX, and enjoys mentoring others while contributing to a strong collaborative design culture.</p><p></p><p><b>What you'll do.</b></p><ul><li><p>Deliver world-class, user-centred design across complex SaaS products, creating intuitive experiences that solve meaningful customer problems.</p></li><li><p>Lead UX work across the full product lifecycle, from discovery and research through to design, validation, and measuring success.</p></li><li><p>Collaborate closely with Product, Engineering, Marketing, and Research teams to deliver impactful outcomes and seamless cross-product experiences.</p></li><li><p>Conduct UX research, define success metrics, and use insights to inform design decisions.</p></li><li><p>Drive alignment through clear communication, collaboration, and stakeholder engagement.</p></li><li><p>Mentor junior designers and champion best-practice design, creativity, and continuous improvement across the organisation.</p></li></ul><p></p><p><b>What you'll bring</b></p><div><ul><li><p>7+ years’ experience in SaaS product design, with a strong portfolio showcasing impactful work.</p></li><li><p>Proven ability to lead end-to-end user-centred design, from research and discovery through to delivery and measurement.</p></li><li><p>Strong UX capability across research, journey mapping, prototyping, testing, analytics, and design systems.</p></li><li><p>Experience designing complex, multi-user experiences across responsive web and iOS platforms.</p></li><li><p>Excellent communication and stakeholder management skills, with the ability to influence across teams and business levels.</p></li><li><p>Comfortable solving complex problems, navigating ambiguity, and working collaboratively in fast-paced agile environments.</p></li><li><p>Mentoring experience, growth mindset, and a collaborative, humble approach are highly valued.</p></li></ul></div><div><div><p><i><span>Research shows that while men apply to jobs when they meet ~60% of criteria, women and those in underrepresented groups tend to only apply when they check every box. </span><span>So</span><span> if you think you have what it takes but </span><span>don't</span><span> meet every single bullet point above, please still get in touch. </span><span>We'd</span><span> love to have a chat and see if you could be a great fit.</span></i><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Why join us?</span></b><span> </span></p></div><div><p><span><span>At </span><span>E</span><span>v</span><span>erCommerce</span><span>, w</span><span>e lead with inclusion and use our values to inform our decisions. We succeed together and celebrate the things that make us unique. </span><span>We’re</span><span> big believers in work-life balance and offer </span><span>additional</span><span> annual leave so you can fully switch off and relax throughout the year.</span></span><span> </span></p></div><div><p><span><span>We trust our team to work where they are the most productive. </span><span>You’ll</span><span> have the flexibility to work from home or the office. We have office space in </span></span><span><span>Auckland, Wellington, and Dunedin </span></span><span><span>and provide a high-spec home office set up.</span></span><span> </span></p></div><div><p><span><span>We set a high bar and support our team to innovate and focus on continuous growth. </span><span>You’ll</span><span> enjoy a professional development budget to fuel your growth, and an annual wellness allowance to fund the things that support your wellbeing. </span></span><span> </span></p></div><div><ul><li><p><span><span>This role is </span></span><span><span>full time, permanent</span></span><span><span> and can be based anywhere in </span></span><span><span>New Zealand.</span></span></p></li><li><p><span><span>You must be legally entitled to work in </span></span><span><span>New Zealand.</span></span></p></li><li><p><span><span>Applications close when we find the right person!</span></span><span> </span></p></li></ul></div></div><div><div><p><span> </span></p></div><div><p><span><span>Let us know any considerations which would enable your experience in our recruitment process to be more inclusive, such as non-traditional application formats</span><span>, </span><span>closed captions during video interviews, or accommodations for learning differences.</span></span><span> </span></p></div></div></div><p></p><div><div><div><div><div><div><div><p><span>EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!</span></p></div></div></div></div></div></div></div>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...