Head of Products - Remote

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Lumen is the trusted network for AI. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.

Join us in building the future.

Owns the design, governance, and scalability of the AEM Sites platform. Defines how components, templates, content fragments, and authoring patterns are structured across properties. Serves as the expert for AEM content architecture and the key translator of business/UX needs into platform capabilities.

Define and maintain the AEM content architecture, including component libraries, content fragment models, taxonomy structures, and authoring standards to support effective content organization, discovery, and reuse.

Own the AEM roadmap and backlog, ensuring enhancements align with business priorities and digital experience goals.

Partner with business stakeholders in defining future-state workflows that optimize value across the Adobe stack of technologies

Contribute to the evolution of internal platforms and processes by providing feedback on toolsets, AEM Sites UI, best practices, and workflow optimization.

Collaborate with UX, design, and dev teams to ensure workable, scalable AEM solutions.

Provide direction to business analysts and development teams during feature definition, backlog refinement, and solution design to ensure scalable and maintainable AEM implementations.

Ensure content governance, reusability, localization, and scalability across properties.

Support integration planning where AEM intersects with Assets, Target, analytics, and data tools.

Ensure AEM supports modern digital delivery models, including headless architecture, Edge Delivery Services, and design system integration.

Bachelor’s degree in Computer Science, Information Technology, Digital Media, or related field

Master’s degree or MBA with a focus on technology, digital experience, or product management.

Required: 5–8+ years of experience working with Adobe Experience Manager (AEM), with strong expertise in AEM content architecture and enterprise-scale implementations.

Experience collaborating with design, content, and development teams in an enterprise environment.

Experience with AEM integrations (Assets, Target, Analytics) and familiarity with the Adobe Experience Cloud ecosystem.

Background in agile product management and roadmap planning for digital platforms.

Adobe Certified Professional – Adobe Experience Manager Sites Business Practitioner, Product Owner certification (CSPO, SAFe POPM, etc.).

Strong AEM and Adobe ecosystem fluency, including AEM Sites, AEM Assets, Adobe Target, Analytics, or related MarTech tools.

Strong understanding of content architecture, component libraries, content fragments, and authoring workflows within AEM.

Strong communication skills and proven ability to collaborate across cross-functional teams, including marketing, content, UX/design, and IT stakeholders.

This information reflects the anticipated base salary range for this position based on current national data. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

LI-Remote

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. All legitimate job openings will be posted on our official website or communicated through official company email addresses.

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