About Us: At Improv we are committed to transforming the Human Capital Management (HCM) and Workforce Management (WFM) industry through a strategic focus on Strategy, Process and People. Our goal is to deliver solutions that truly meet our clients' needs-not just the latest trend by partnering with the best in the industry, we broaden our capabilities and consistently achieve outstanding outcomes.

Improv empowers our team with a culture of innovation, trust, and open communication, ensuring our people bring their best every day. Our work impacts millions of lives around the globe. We don't take this lightly. It's a big job - and we are all-in. We're always looking for great teammates who share our passion for doing meaningful work that makes a real difference.

We are seeking a unique and experienced UKG Pro Workforce Management (WFM) Integration Specialist responsible for designing, developing, and maintaining integrations between UKG Pro WFM and various enterprise systems. This role ensures seamless data flow, enhances automation, and optimizes workforce management processes. The specialist will collaborate with internal and external stakeholders to align integration solutions with business objectives.

What You Will Do:

Integration Development & Support

• Design, build, and deploy integrations between UKG Pro WFM and third-party HR, payroll, and financial systems
• Develop APIs, connectors, and automation scripts for real-time and batch data synchronization
• Ensure data accuracy, consistency, and security in all integrations

System Optimization & Configuration

• Analyze business requirements to configure UKG WFM for scheduling, forecasting, accruals, and labor standards
• Troubleshoot integration errors and recommend best practices for data flow and system communication
• Implement role-based access and security measures to safeguard employee information

Collaboration & Project Management

• Work closely with HR, Payroll, IT, and external vendors to ensure seamless system functionality
• Lead projects related to system upgrades, migrations, and new feature implementations
• Provide documentation and training for end-users on integration functionalities

Performance Monitoring & Compliance

• Conduct data integrity audits and ensure compliance with labor laws and organizational policies
• Monitor system performance, identify bottlenecks, and optimize workflows
• Stay updated on UKG Pro updates and recommend enhancements for system efficiency

Your knowledge, skills, and abilities:

• Bachelor's degree in Information Systems, HR Technology, Computer Science, or a related field.
• 3+ years of experience in HRIS integration, preferably with UKG Pro WFM or similar platforms.
• Proficiency in API development, XML, JSON, and middleware tools (Boomi, Workato, or similar).
• Experience with SQL queries and data mapping for workforce management solutions.
• Strong problem-solving skills and the ability to troubleshoot integration issues.
• Excellent communication skills with the ability to translate technical requirements for non-technical stakeholders.
• Applicants must have authorization to work in the United States without current or future visa sponsorship.

What would make you an outstanding candidate:

• UKG Pro certification or experience in UKG WFM optimization
• Experience in workforce analytics and business intelligence reporting
• Understanding of compliance regulations related to payroll, labor laws, and workforce management

Why join the Improv team?

We are committed to creating an inclusive environment for our team. If you have a special need that requires accommodation, please let your recruiter know.

We currently offer the following benefits:

• Access to medical, dental, and vision insurance through Cigna with the majority of the employee cost covered by the employer
• Employer funding to HSA accounts and FSA access
• Access to a 401(k) through Vanguard with a guaranteed employer contribution
• Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to
• 11 holidays with flexibility based on what is important for you and those you love
• Family-friendly benefits, including paid parental leave for birthing and non-birthing parents, employer-paid short-term and long-term disability, employer-paid life insurance, and access to additional life insurance, hospital coverage, accidental coverage, discounted mental health support, and more.
• Support on individual development through certifications, continued learning, conferences, and more

We value a diverse workforce and a culture of inclusivity and belonging. All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Improv is an Equal Opportunity Employer.