<p><span data-contrast="auto">Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and deliver measurable results for our clients. We're all in on AWS, combining deep UX capability with senior engineering talent to get AI into production fast and keep it there. </span> </p> <p><br><span data-contrast="auto">We’ve earned the trust of leaders across Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, and Manufacturing and more, and earned a reputation as the nimble alternative to traditional global systems integrators. Founded in 2009, with delivery centers in Canada, the United States, Eastern Europe, and Latin America, we are smaller, faster, and more senior by design. Our teams average 15+ years of experience. We move fast, sweat the details, and build things that actually ship. </span><span data-ccp-props="{}"> </span></p> <p> </p> <p><strong>About the role</strong></p> <p><span data-contrast="auto">We're looking for a Product Manager to own product delivery across complex digital engagements. This role is ideal for an experienced product thinker who can run a backlog, translate business needs into clear requirements, and build strong relationships with clients and delivery teams from day one. </span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">We have engaged with a managed services provider focused on IT, cybersecurity, and cloud infrastructure — to run a 3-week AI Sharpening Sprint followed by a 3-month AI Pod build engagement. The Product Manager will be embedded in the pod and responsible for structuring the inputs and outputs of the sprint and delivery phases: synthesizing stakeholder interview content, shaping the prioritized AI opportunity list, and building the roadmap into something the team can execute against sprint over sprint. In the Pod phase, this person will own the product backlog, facilitate sprint planning and readouts with stakeholders, and ensure pod work stays aligned to validated business priorities. </span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto">Why this role matters</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">At Robots & Pencils, we design AI systems for a human world. Our name says it all. Robots and pencils means engineering paired with creativity, because every agent we ship has to work for real people in real workflows. That balance is baked into how we operate. </span> <br><span data-contrast="auto"> </span> <br><span data-contrast="auto">Every role here contributes directly to that mission. Here, you shape how AI systems integrate into enterprise operations, how teams move at real velocity, and how products create measurable impact for clients and the people they serve. We ship production-ready AI in 30 to 45 days. That pace demands people who take ownership, lead with craft, and care deeply about what they put their name on. </span><span data-ccp-props="{}"> </span></p> <p> </p> <p><strong><span data-contrast="auto">What You’ll Do</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <p><em><span data-contrast="auto">Craft & Delivery</span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></em></p> <ul> <li><span data-contrast="auto">Own and manage the product backlog, ensuring work is clearly defined, prioritized, and aligned to business outcomes  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Translate business needs and stakeholder requests into structured requirements, user stories, and acceptance criteria  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Partner with engineering and design to ensure requirements are well understood and delivered with quality  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Facilitate sprint planning, backlog refinement, and day-to-day delivery execution to keep the team on track  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Identify and manage dependencies, risks, and scope changes throughout the delivery lifecycle  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Leverage data, user feedback, and team insights to continuously improve the product  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Bring an AI-forward mindset to your daily work, using tools like Claude to accelerate documentation, research, and analysis </span></li> </ul> <p><span data-ccp-props="{}"> </span><em><span data-contrast="auto">Collaboration & Communication</span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></em></p> <ul> <li><span data-contrast="auto">Build and maintain strong relationships with client stakeholders, serving as a trusted partner in delivery  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Communicate progress, risks, and tradeoffs clearly to both technical and non-technical audiences  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Facilitate working sessions, requirement discussions, and decision-making forums with clients and delivery teams </span><span data-ccp-props="{}"> </span></li> </ul> <p><em><span data-contrast="auto">Leadership & Influence</span></em><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <ul> <li><span data-contrast="auto">Take full ownership of product delivery responsibilities end-to-end and follow through with consistency  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Frame requests in terms of user and business outcomes, not just features  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Contribute to a positive, high-performing team environment through reliability, clarity, and good judgment </span><span data-ccp-props="{}"> </span></li> </ul> <p><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto">What you’ll bring</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <ul> <li><span data-contrast="auto">3+ years of experience in product management or product ownership  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Strong understanding of agile delivery practices and product ownership responsibilities  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Experience with AI/LLM tooling and orchestration platforms</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Experience writing requirements, user stories, and acceptance criteria for cross-functional delivery teams  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Experience working directly with clients or external stakeholders  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Strong communication skills across technical and non-technical audiences  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Analytical approach to decision-making using data and user insight  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Proficiency with product and delivery tools (e.g., Jira, Confluence, Miro)  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Demonstrable usage of AI tools to enhance productivity and product work (e.g., Claude)  </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Experience in a consulting or agency environment is a plus</span></li> </ul> <p><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto">You’ll do well here if you are</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <ul> <li><strong><span data-contrast="auto">A doer.</span></strong><span data-contrast="auto"> You see something broken and fix it. You'd rather move on clarity than wait for certainty. </span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">A fast learner who knows you don't know everything.</span></strong><span data-contrast="auto"> The AI landscape changes weekly. You're senior enough to know better and curious enough to keep learning anyway. </span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">Direct in a way that makes the work better.</span></strong><span data-contrast="auto"> You give honest feedback. You'd rather have the hard conversation than blow smoke. </span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">Obsessed with craft.</span></strong><span data-contrast="auto"> You know genius is in the details. You ship exceptional, not perfect, and you don't put your name on work you wouldn't stand behind. </span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">Built for ownership.</span></strong><span data-contrast="auto"> You honor commitments, admit mistakes fast, and back your teammates when a decision costs something. No handoffs, no finger-pointing. </span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">All in.</span></strong><span data-contrast="auto"> You treat clients' businesses like your own. You take the work seriously without taking yourself seriously. </span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">Resourceful when the budget, timeline, or team is tight.</span></strong><span data-contrast="auto"> Constraints don't slow you down. They sharpen you. </span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">Glad to be in the room with people who care as much as you do.</span></strong><span data-contrast="auto"> Our teams average fifteen-plus years of experience. We hire people who push each other to do better work. </span><span data-ccp-props="{}"> </span></li> </ul> <p> </p> <p><span data-ccp-props="{}"><em><span class="TextRun SCXW163874600 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW163874600 BCX0">An offer of employment may be conditional upon successful completion of a </span><span class="NormalTextRun SCXW163874600 BCX0">back</span><span class="NormalTextRun SCXW163874600 BCX0">ground check </span><span class="NormalTextRun SCXW163874600 BCX0">in accordance with</span><span class="NormalTextRun SCXW163874600 BCX0"> local legislation and our </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW163874600 BCX0">candidate</span><span class="NormalTextRun SCXW163874600 BCX0"> privacy notice. Your current employer will not be contacted without your permission.</span></span><span class="TextRun SCXW163874600 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW163874600 BCX0"> </span></span><span class="TextRun SCXW163874600 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW163874600 BCX0"> We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.</span></span><span class="TextRun SCXW163874600 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW163874600 BCX0"> </span></span><span class="EOP SCXW163874600 BCX0" data-ccp-props="{}"> </span></em></span></p> <p> </p>