Recepción Part Time - Caguas

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Resumen:

El/La Recepcionista deberá contestar los teléfonos y ayudar a las personas con todos los servicios disponibles en la Institución. Registra los prospectos (“Leads”) que han sido asignados a cada Oficial de Admisiones según las instrucciones del Director(a) de Admisiones. Deberá estar disponible para ayudar a cualquier personal que necesite asistencia administrativa dentro de la Institución.

Tareas y responsabilidades esenciales:

  • Maneja y dirige todas las llamadas telefónicas que se reciben de una manera profesional
  • Recibe a los visitantes con un buen trato y les hace sentir cómodos
  • Dirige a los visitantes al departamento correspondiente o a los Oficiales de Admisiones
  • Ordena materiales de oficina cuando sea necesario en coordinación con el Director de Admisiones
  • Toma mensajes para el personal del Departamento de Admisiones, así como para el personal del Recinto
  • Colabora con las tareas básicas de oficina como fotocopias, mecanografía, archivo, procesamiento de datos, correo y correspondencia, comunicaciones
  • Realiza alto volumen de llamadas a estudiantes matriculados para seguimiento
  • Garantiza la limpieza y la apariencia del área de recepción

Educación/Experencia:

  • Curso Técnico o Grado Asociado en Sistemas de Oficinas o areas relacionadas.
  • Experiencia en manejo de sistemas de oficina, cuadro telefónico y programas de Microsoft Office.
  • Excelente comunicación con el personal y público en general.
  • Excelentes habilidades de servicio al cliente.
  • Excelentes destrezas tecnológicas; MS Office, Teams.
  • Alto grado de confidencialidad, exactitud y organización

“Patrono con Igualdad de Oportunidades en el Empleo y Acción Afirmativa para Mujeres, Veteranos y trabajadores/as con Discapacidad”.

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