<h2><strong style="color: rgb(0, 0, 0); background-color: transparent;">About the Role</strong></h2><div><br></div><div><span style="color: rgb(0, 0, 0); background-color: transparent;">As the Sales Operations Analyst you will partner with Sales Operations leads and leaders across our Field and Revenue Operations teams to support the strategic programs that accelerate Apartment List's supply market growth. Your analysis and insights will help inform our supply strategy, sales methodologies, goaling, and incentives.</span></div><div><br></div><div><span style="color: rgb(0, 0, 0); background-color: transparent;">A significant portion of this role is dedicated to pricing and billing operations, specifically the monthly audit cycles that ensure pricing accuracy across tens of thousands of product contracts before billing is approved. You will own and execute these audits, investigate discrepancies, and coordinate cross-functionally to resolve issues on tight monthly timelines. This work is foundational: nothing gets billed until audits are tied out.</span></div><div><br></div><div><span style="color: rgb(0, 0, 0); background-color: transparent;">This role is right for you if you enjoy exploring the connection between a go-to-market strategy and business impact, and then solving problems through data-based decision making. You need to be curious, technically sharp, comfortable working under time pressure at the start of each month, and ready to make an impact.</span></div><div><br></div><h2><strong style="color: rgb(0, 0, 0); background-color: transparent;">The Difference You Will Make</strong></h2><div><br></div><div><span style="color: rgb(0, 0, 0); background-color: transparent;">You will help the Sales Operations team improve the performance of the sales organization through sales reporting, data modeling and insights, run-the-business execution, and business intelligence. You will also serve as the operational backbone of our monthly billing cycle, owning the pricing audits that protect revenue accuracy and partner trust. This is a hands-on, technically focused role, not a business partner seat. The goal is to build the operational foundation that allows the broader Strategy and Operations team to operate more strategically.</span></div><div><br></div><h2><strong style="color: rgb(0, 0, 0); background-color: transparent;">A Typical Day</strong></h2><div><br></div><div><strong style="color: rgb(0, 0, 0); background-color: transparent;"><em>Sales Operations</em></strong></div><ul><li class=""><span style="background-color: transparent;">Drive analytics for territory planning, segmentation, capacity modeling, and quota setting.</span></li><li class=""><span style="background-color: transparent;">Partner with Sales Leadership and Sales Operations teams on forecasting, pipeline analysis, and process improvements.</span></li><li class=""><span style="background-color: transparent;">Own the enrichment of TAM (total addressable market) data from external data sources via automated data connectors to refresh prospecting and existing partners data on a routine basis.</span></li><li class=""><span style="background-color: transparent;">Assist on monthly pricing audits across thousands of records to ensure accuracy before billing approval. </span></li><li class=""><span style="background-color: transparent;">Investigate discrepancies, coordinate cross-functional resolutions with SFDC Engineering and Finance, and maintain the pricing issues log. </span></li><li class=""><span style="background-color: transparent;">Adapt audit templates to reflect new product structures and pricing model changes.</span></li></ul><div><br></div><div><strong style="color: rgb(0, 0, 0); background-color: transparent;"><em>Reporting & Analytics</em></strong></div><ul><li class=""><span style="background-color: transparent;">Build, maintain, and troubleshoot Looker dashboards, reports, and KPIs to monitor sales performance.</span></li><li class=""><span style="background-color: transparent;">Generate weekly regional data insights and reports to identify process gaps and drive resolutions.</span></li><li class=""><span style="background-color: transparent;">Conduct ad hoc analyses to support business initiatives and leadership inquiries.</span></li><li class=""><span style="background-color: transparent;">Ensure data accuracy and integrity in Salesforce and other sales tools through ongoing validation and testing.</span></li></ul><div><br></div><div><strong style="color: rgb(0, 0, 0); background-color: transparent;"><em>Cross-Functional Collaboration</em></strong></div><ul><li class=""><span style="background-color: transparent;">Serve as the operational bridge between Sales Ops and technical teams, translating business requirements into system configurations and vice versa.</span></li><li class=""><span style="background-color: transparent;">Participate in and help drive cross-functional projects with strong accountability and attention to detail.</span></li><li class=""><span style="background-color: transparent;">Partner with the SFDC Engineering team to flag, ticket, and prioritize root-cause fixes for recurring pricing and data issues surfaced through audits.</span></li></ul><div><br></div><div><strong style="color: rgb(0, 0, 0); background-color: transparent;"><em>Documentation & Process</em></strong></div><ul><li class=""><span style="background-color: transparent;">Create and maintain Salesforce process documentation, runbooks, SOPs, and workflow guides, to close the institutional knowledge gaps that exist today.</span></li><li class=""><span style="background-color: transparent;">Document SFDC pricing architecture, rate card operations, and audit methodologies so that audit processes are not dependent on any single individual.</span></li><li class=""><span style="background-color: transparent;">Build and maintain SOPs for each audit type (rate, platform fee — standard, advance pay, activation) to enable continuity and reduce onboarding time.</span></li></ul><div><br></div><h2><strong style="color: rgb(0, 0, 0); background-color: transparent;">Your Expertise</strong></h2><div><br></div><ul><li class=""><span style="background-color: transparent;">2–4 years of working experience in a similar role in a fast-moving business environment, tech, consulting, or banking preferred.</span></li><li class=""><span style="background-color: transparent;">Deep Salesforce knowledge. You understand objects, fields, validation rules, and data flows. Salesforce Admin certification preferred.</span></li><li class=""><span style="background-color: transparent;">Strong proficiency with data modeling, extraction, and business intelligence tools (e.g., Looker, Tableau, Excel, SQL).</span></li><li class=""><span style="background-color: transparent;">AI Power User. You have demonstrated capabilities in using AI tools (e.g. ChatGPT, Claude, Gemini) to analyze complex datasets, automate repetitive workflows, and streamline reporting processes.</span></li><li class=""><span style="background-color: transparent;">Experience with billing operations, revenue assurance, pricing auditing, or similar data validation workflows is a strong plus.</span></li><li class=""><span style="background-color: transparent;">Excellent analytical skills, with the ability to translate data into actionable insights.</span></li><li class=""><span style="background-color: transparent;">Strong communication and collaboration skills, with experience working cross-functionally across technical and non-technical stakeholders.</span></li><li class=""><span style="background-color: transparent;">Highly organized with strong attention to detail and the ability to manage multiple priorities — especially under beginning-of-month time pressure when audits, commissions, and billing all converge.</span></li></ul><div><br></div><h2><strong style="color: rgb(0, 0, 0); background-color: transparent;">Career Growth</strong></h2><div><br></div><div><span style="color: rgb(0, 0, 0); background-color: transparent;">This role is designed to grow with you. As you build expertise in our systems and data, the path forward includes Senior Analyst, Lead Analyst, and eventually Sales Ops Manager owning a functional area of the operation end-to-end. You'll gain direct exposure to sales leadership, GTM strategy, and cross-functional decision-making that most analyst roles don't offer this early. We invest in Salesforce certifications, BI tool training, and conference attendance to accelerate your development.</span></div><div><br></div><h4><br></h4><h4><strong style="color: rgb(0, 0, 0); background-color: transparent;">Pay Range:</strong></h4><div><span style="color: rgb(0, 0, 0); background-color: transparent;">We carefully consider a variety of factors to determine compensation for each position, including the role, level, and work. Total compensation for this role includes </span><strong style="color: rgb(0, 0, 0); background-color: transparent;">base salary and equity</strong><span style="color: rgb(0, 0, 0); background-color: transparent;">. Salary varies by location tier:</span></div><div><br></div><div><span style="color: rgb(0, 0, 0); background-color: transparent;">The compensation range is: </span></div><ul><li class=""><span style="color: rgb(29, 28, 29); background-color: transparent;">Tier 1: $84,000–$102,000</span></li><li class=""><span style="background-color: transparent;">Tier 2: $78,000–$94,000</span></li><li class=""><span style="background-color: transparent; color: rgb(0, 0, 0);">Tier 3: $71,000</span>–<span style="background-color: transparent; color: rgb(0, 0, 0);">$86,000</span></li></ul><div><br></div><div><span style="color: rgb(0, 0, 0); background-color: transparent;">Please note, the compensation details reflect cash compensation only and do not include benefits and perks that we offer.</span></div><div><br></div><div><span style="color: rgb(0, 0, 0); background-color: transparent;">We also rely on market indicators along with considering your work location, job related skills, experience and relevant education and training, to determine compensation that is fair and competitive for you. Apartment List will consider paying compensation near the higher of the range in exceptional circumstances, where candidates have the experience, credentials or expertise that would warrant such consideration. It is always our goal to hire exceptional talent and we would be happy to share more about compensation during the hiring process.</span></div><div><br></div><div><span style="color: rgb(0, 0, 0); background-color: transparent;">This is a fully remote position within the US, with minimal travel.</span></div><div><br></div><div><span style="color: rgb(29, 28, 29);">#LI-Remote</span></div><div><br></div>