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Security Operations Center Engineer

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<p>LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.</p><p>If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.</p><p><br></p><p> </p><p>We are looking for a reliable candidate who is customer focused and self-motivated to join a 24x7 team. </p> <p>This position is responsible for ensuring security via patch delivery and administration of various tools, along with troubleshooting complex issues within our customers' environments. </p> <p></p> <p></p><p><br></p><b>Responsibilities:</b><div> <ul type="disc"> <li>The individual performs monitoring, research, assessment, and analysis of internal and customer environments in relation to patch management.</li> <li>Applying OS level patches for internal and customer environments using IBM BigFix.</li> <li>Create and maintain vulnerability and patch reports internally and for customers</li> <li>Collaborate with client technical teams for issue resolution and mitigation. Help remediate security issues by interfacing with internal/external customer teams and other tool vendors.</li> <li>Perform log analysis, and communicate clearly regarding the results of log analysis, use of IDS, IPS, and/or other signature technology.</li> <li>Manage and maintain the log management and threat analysis solution.</li> </ul> </div><p><br></p><b>Education and Experience:</b><div> <ul type="disc"> <li>Knowledge of one or more of the following areas: Windows, Unix, Firewalls, Intrusion Detection, Threat Detection Analysis, or Information Risk Management</li> <li>Ability to organize, prioritize, follow up and bring tasks to completion.</li> <li>Ability to develop and execute process improvements, document knowledge base articles and build process efficiencies</li> <li>Technical ability in being able to read data from specifications that will help with the identification of potentially affected technical teams. Engage with vendor technical support as needed.</li> <li>Strong deductive reasoning, critical thinking, problem solving, and prioritization skills.</li> <li>Customer service including the resolution of customer escalations, incident handling, and response</li> <li>Experience in a fast paced, high stress, support environment</li> <li>Professional demeanor with outstanding work ethic</li> <li>Ability to follow detailed process and procedures</li> <li>Demonstrated ability to be reliable and flexible</li> <li>Excellent written and verbal communication and organizational skills</li> <li>Strong team player that collaborates well with others to solve problems and actively incorporate input from various sources</li> </ul> </div><p><br></p><b>Shift Schedule:</b><div>3:00 PM-11:00 PM CDT Friday through Tuesday </div><p><br></p><p></p> <div>$20 - $21.20 an hour</div> <p>With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...