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VIP Relationship Director, LATAM

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<div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div data-page-id="OYMZdCEEMooEEXxqNfElAMg1glg" data-lark-html-role="root" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-MDLYd5mBroP5D0xLY9nlsKO1gGg"><strong>Who We Are</strong></h2> <div class="ace-line ace-line old-record-id-OILxd5MXjoD09exSDOSl1EC8gqd">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.</div> <div class="ace-line ace-line old-record-id-OLQedQIezoymGexoG8ol9Nlqghd"> </div> <h2 class="heading-2 ace-line old-record-id-TYKndHlVDoUtGkxQW0zlU5tagD9"><strong>About the Opportunity</strong></h2> <div class="ace-line ace-line old-record-id-HuiVdXP21oFMxDx5nwwlBj4NgEc">We are seeking a highly strategic and influential VIP Relationship Director to lead OKX’s VIP strategy in LATAM. This role will be responsible for expanding our high-value trading segment by developing strong, personalized relationships with VIP users and high-net-worth traders, ensuring they choose OKX as their primary trading platform.</div> <div class="ace-line ace-line old-record-id-HuiVdXP21oFMxDx5nwwlBj4NgEc"> </div> <div class="ace-line ace-line old-record-id-MSUTdGKlKov4G4xe48el9R9Jgge">You will own key revenue-driving functions, scale BD initiatives across the region, and serve as the senior point of contact for VIP clients — shaping OKX’s competitive position in LATAM.</div> <div class="ace-line ace-line old-record-id-MOyeddPTFovx3SxYW7JlO85ZgLb"> </div> <h2 class="heading-2 ace-line old-record-id-DO6idH02roHitzxaU1vlyuFvgOb"><strong>What You’ll Be Doing </strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-JaBIdGrsdo8knOxLP39lyu3Lgbf" data-list="bullet"> <div>Lead LATAM’s VIP Growth Strategy — Own the commercial roadmap to grow trading volume, revenue, and user engagement among high-value clients.</div> </li> <li class="ace-line ace-line old-record-id-Di5yde55koAmEOxZRRil0glCgFe" data-list="bullet"> <div>Acquire and Manage VIP Users — Build trusted relationships with top traders, delivering tailored solutions and direct support to ensure their long-term loyalty and satisfaction.</div> </li> <li class="ace-line ace-line old-record-id-LVC7dzASMoGnZaxW640lTOKtg9f" data-list="bullet"> <div>Act as a Client Advocate — Translate user needs into actionable improvements by collaborating with Product, Trading, Compliance, and Global VIP teams.</div> </li> <li class="ace-line ace-line old-record-id-UNRSdjDa7ooPXexLmXYl0PZNg0U" data-list="bullet"> <div>Identify Growth Opportunities — Use market intel to design and execute initiatives that increase VIP trading activity and wallet share.</div> </li> <li class="ace-line ace-line old-record-id-ID6HdYUtsorxaCxpyOBl5uTJgPc" data-list="bullet"> <div>Lead a High-Performance BD Team — Manage, mentor, and expand the VIP BD function in LATAM with clear OKRs, strong performance discipline, and accountability.</div> </li> <li class="ace-line ace-line old-record-id-MTYvdASjjoqQKaxJzJGlee5Ig3e" data-list="bullet"> <div>Represent OKX Externally — Cultivate a strong presence within LATAM’s crypto trading community through events, partnerships, and relationship-building outreach.</div> </li> <li class="ace-line ace-line old-record-id-EW9pdiy5bobC4wxRurJl9S4igeb" data-list="bullet"> <div>Analyze Client Behavior — Leverage data insights to segment VIP audiences, predict needs, and optimize engagement strategies.</div> </li> </ul> <div class="ace-line ace-line old-record-id-ZjAwdKuYSoP1K5xJ9lAlQwfCgQd"> </div> <h2 class="heading-2 ace-line old-record-id-NH5ydOgBToZjcfxnEOrlshFRgyb"><strong>What We Look For In You </strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-FEZ5dl305ooPaJxJVq3lq52Ngre" data-list="bullet"> <div>10+ years of business development or relationship management experience in crypto, trading, brokerage, private client services, or fintech.</div> </li> <li class="ace-line ace-line old-record-id-KqiOdIXDEoyfGoxp5PplS4n6gmg" data-list="bullet"> <div>Strong track record of growing revenue through direct acquisition and retention of high-value clients.</div> </li> <li class="ace-line ace-line old-record-id-V9PIdv1UoolibSxbb30lqZ84gGg" data-list="bullet"> <div>Experience leading commercial teams and executing BD strategies in fast-paced environments.</div> </li> <li class="ace-line ace-line old-record-id-PNvddRx6WohwWHxEbr4lr0jrgpS" data-list="bullet"> <div>Deep understanding of LATAM’s crypto and trading landscape, user motivations, and competitive dynamics.</div> </li> <li class="ace-line ace-line old-record-id-YdcrdWbtzoiKAGxoWQslQjLBggh" data-list="bullet"> <div>Excellent interpersonal skills with the ability to build trust quickly and negotiate at a senior level.</div> </li> <li class="ace-line ace-line old-record-id-RxUDdnlAtopO1BxErPnlNpXLgUe" data-list="bullet"> <div>Fluent in Spanish and English.</div> </li> <li class="ace-line ace-line old-record-id-GgFid6HjIomk1Lx0c85lm9nTgqQ" data-list="bullet"> <div>Highly self-driven, results-oriented, and able to navigate ambiguity with ownership and urgency.</div> </li> </ul> <div class="ace-line ace-line old-record-id-XDGUdCcx9odoStx5LoBlCEzQg5d"> </div> <h2 class="heading-2 ace-line old-record-id-FAcNduePAodOVBxISUdlFAJsg4f"><strong>Perks & Benefits </strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-ARYbdDaHHohr9KxkqlGl779ygUb" data-list="bullet"> <div>Competitive total compensation package</div> </li> <li class="ace-line ace-line old-record-id-Mrg0deeIhosPYtxgK93lJcuZgEc" data-list="bullet"> <div>L&D programs and Education subsidy for employees' growth and development</div> </li> <li class="ace-line ace-line old-record-id-QkWjdPRd1o7Ehsx7A5flbkIYgZf" data-list="bullet"> <div>Various team building programs and company events</div> </li> <li class="ace-line ace-line old-record-id-WgAkdFTCCoB5ltxE0GFlwq1agBb" data-list="bullet"> <div>More that we love to tell you along the process!<br><br></div> </li> </ul> <p><span style="color: rgb(255, 255, 255);">#LI-SK1</span><br><span style="color: rgb(255, 255, 255);">#LI-REMOTE</span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span> <div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div> </div> <div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...