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Outbound Sales Development

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☎ Community Phone Community Phone is building the Toast for phones. We are the friendliest phone company in the country, supporting >20,000 customers nationwide. Our product is designed around the physical phone -- the desk phone sitting next to your cash register. We are here to make sure you stop missing calls, your team can use the business phone number in the field, and your customers keep coming back. Outside of our business product, we also have a consumer product that blocks millions of phone scams per year. Our team is ~70 people strong, across 15 countries. We are cash flow positive. Join us in redefining the narrative, where communication is personal, secure, and built on trust. Let's connect the dots – one call at a time. 🌟 About the role As an Outbound SDR at Community Phone, your job is to open doors. You'll be the first voice prospects hear from us — reaching out to local services and community organizations who haven't found us yet. Unlike our inbound reps, you're starting conversations from scratch. That means you need to be sharp, resourceful, and resilient. This is a high-activity, high-craft role. You won't be blasting generic sequences — you'll research your targets, tailor your message, and earn the conversation. 🚀 You will... - Execute outbound sequences across cold call, cold email, and LinkedIn — personalized, not templated - Cold call confidently — you're comfortable picking up the phone and starting real conversations with business owners and decision-makers - Qualify prospects against our ICP and book discovery calls for Account Executives - Hit weekly and monthly KPIs: dials, connects, emails sent, meetings booked, pipeline sourced - Use our sales stack (CRM, sequencing tools, LinkedIn Sales Navigator) to work efficiently and stay organized - Collaborate with marketing and AEs to align on messaging, target segments, and campaign feedback - Feed intel back to the team — objections you're hearing, competitor mentions, market trends - Always be improving — show up to coaching, engage in call reviews, and take feedback seriously 💙 WHO THRIVES HERE - Hungry. You love the hunt. Rejection doesn't rattle you — it motivates you. - Empathetic. You actually listen. You can read a prospect and adjust on the fly. - Mission-driven. You want to sell something that genuinely helps people — not just move units. - Smart communicator. Fluent English required; Spanish is a major plus. - Organized and self-motivated. You work remotely and manage your own pipeline without someone standing over you. - Good human. no exceptions. We're serious about this. This Role isn't for you if you: - Get rattled by rejection or can't handle a high-volume outbound cadence - Want the safety net of a big corporation with slow processes and no urgency - Don't genuinely enjoy talking to new people — prospects can tell - Prefer to coast without clear goals or accountability - Care more about titles than impact 🏆 WHAT YOU'LL NEED Required - At least one year of outbound sales experience — SDR, BDR, or similar role where you were generating pipeline from scratch - Proven track record of meeting or exceeding outbound quota in a previous role - Strong cold calling and cold email skills — you can open a conversation with someone who didn't ask to hear from you - High-speed internet, a PC or laptop, and noise-cancelling headphones (non-negotiable for call quality) - Comfortable working fully remote and asynchronously across time zones - High level of organization — you manage your own pipeline and don't let things fall through the cracks Nice to Have - Experience selling to small businesses, local government, or community organizations - Background in telecom, communications, or SaaS - Familiarity with tools like Salesforce, Outreach, Apollo, or ZoomInfo - Spanish fluency - Prior experience at a startup or high-growth company where you had to figure things out as you went 💸 COMPENSATION & GROWTH We believe in paying for performance and making the path to more money clear and achievable. Component. Details Base Salary - $10,200/yr— paid bi-weekly. Quota Bonus - $350/month when you hit quota. That's your $1,200/month target at OTE. Commission - Uncapped above quota. Your hunger = your paycheck. No ceiling. Growth Path - We love to promote from within - the path is wide open. 🌍OUR CULTURE - Curiosity — we embrace mistakes, ask hard questions, and never stop learning - Bias toward action — we build fast, push limits, and don't wait for perfect - Efficiency where it counts — we're lean, scrappy, and allergic to waste - Transparency — we communicate directly and resolve issues fast - Founder mindset — you own your work and treat it like it's yours (because it kind of is) - Caring mentality — customers come first, teammates come second, ego comes last

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...